Returns

Returns

I changed my mind...

In the event you purchased the incorrect item or changed your mind, we offer a full 30 day returns policy. Please post your item back to the address below, once the item has been inspected we will refund the cost of the product. We recommend using Royal Mail 1st Class Recorded delivery, costing £2.45. 

Returns; Huboo Ref 3815
Unit 1
Vertex Park South
Emersons Green
Bristol
BS16 7LB

I think my tuning device is faulty or is no longer working properly...

Please email us on support@ebiketuner.com to let us know that you have a faulty device, we will be in touch to arrange a replacement. 

 

 

UK Shipping

We offer multiple shipping options within the UK. We aim to dispatch all orders same day. Our Next Working Day service is Royal Mail Tracked 24hr. 

Please note, if you place an order after 3pm on Friday this order will be dispatched on Monday.

 International Shipping

Currently we ship to Australia, North America & Europe. We use a tracked and signed service that aims to deliver within 10 working days. The cost of delivery does not include any customs charges.

Please send an email to support@ebiketuner.com if you are outside these countries.