We ship domestic orders from the United Kingdom via Royal Mail. International orders are shipped from multiple carriers.
Orders placed by 12pm will be dispatched same day (excluding weekends).
We offer free UK shipping on orders over £30
Once your order is dispatched you will receive a confirmation by email, this service does not include live tracking. The tracking number will only update once the order has been delivered to you.
Please allow up to 3-5 working days for delivery, if you have not received your order after 5 working days contact firstname.lastname@example.org
Once your order is dispatched you will receive a confirmation by email that includes a live tracking link, this will activate as soon as the order has been scanned by the carrier.
Please allow 2 working days for delivery, if you haven't received your order contact email@example.com
Please note, if you place an order after 3pm on Friday this order will be dispatched on Monday.
Currently we ship to Europe, North America and Australia. Once your order is dispatched you will receive a confirmation by email that includes a live tracking link, this will activate within 2-3 days of dispatch. Please note, the buyer is responsible for any customs & duties charges.
Please allow 14 working days for delivery, if you haven't received your order contact firstname.lastname@example.org
We offer a 30 day return policy, please allow up to 7 working days for your refund to be processed.
To request a return please email email@example.com with your order number, name and contact number.
In order to return an item it must be sent back within 30 days of the delivery date. It must be returned in its original packaging, unused. Please use a tracked service to ensure your return arrives safely.
We are unable to refund your original or return postage costs unless the order was received to you as faulty, defective or incorrect.
Ebiketuner ltd, Huboo Ref 3815, Unit 1, Vertex Park South, Emersons Green, Bristol, BS16 7LB
Please include your order number inside your parcel to ensure we can process your return as quickly as possible.