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Shipping & Returns

Shipping & Returns

We ship globally from warehouses in the UK and Europe. Check out detailed shipping information for your country below. 

 

UK Shipping

We offer free UK shipping on orders over £50 via Royal Mail

Once your order is dispatched you will receive a confirmation by email, this service does not include live tracking. The tracking number will only update once the order has been delivered to you. 

Please allow up to 3-5 working days for delivery, if you have not received your order after 7 working days contact support@ebiketuner.com

UK Express Shipping

We offer express shipping via DPD. Once your order is dispatched you'll receive an email with live tracking

Please allow 2 working days for delivery, if you haven't received your order within 2 working days contact support@ebiketuner.com

Please note, if you place an order after 12pm on Friday this order will be dispatched on Monday.

EU Shipping

We ship all orders to Europe from the Netherlands via multiple shipping providers. Goods are free of customs charges, please track your order using 17track.net for the most accurate information. If you haven't received your order within 7 working days please contact support@ebiketuner.com

US & Canada Shipping

 

EU Returns Address

Ebiketuner limited (Huboo Ref 3815),

Huboo Technologies, De Run 5303,

5503 LW, Veldhoven, 

Netherlands

IMPORTANT: Please include your name & order number in your package, failure to do so will cause delays with your refund/exchange. Please share your return proof of postage/tracking number so we monitor the return.

 

Customer Support 

support@ebiketuner.com

+44 7942 318 595