Brilliant service, I wasn't sure which kit fits my bike, i made email enquiry and Dianne got straight back to me with information as to what I needed, prompt dispatch and delivery, kit was simple to fit to my whyte easy to operate I've set a speed limit but i haven't tried it yet due to the weather,
Easy installation, well packaged, clear installation instructions, looks a well insulated well made product and does exactly what it says on the tin.
When it works it is great but I have stopped using it because it has bricked my Treck PowerFLY 3 times.
Finally got round to fitting mine yesterday. Was a pain getting crank arm bolts removed but the rest was easy . Nice clean install and works perfectly 👌
Honestly I have never come across a more confusing set of instructions in my life. I’m not stupid and I’m not smart haha. But someone needs to read theee who doesn’t work there and try and understand what you are saying. Sorry. No being grumpy. Just incredibly confused by your graphs and instructions. What a Chinese riddle. Anyone free to talk very slow English and assit please.
A bought the V4, very easy to fit, didn’t swear once which is good for me. Once fitted nothing really to do except press 2 buttons and the result is great, set mine to 25mph which is more than enough.
1.To improve the product I would colour code the instructions, while there’s lots of on line videos I’d rather have the diagram on the instructions with the wires coloured rather than them all grey.
2. Apart from peddling I have no indication the unit is working/turned on. It would be good to have some form of led indication in the interface x.
This was my second purchase, and just like the first it was seamless. Excellent communication on delivery status and excellent customer service. Very impressed again. Thanks.
Would love to give 5 stars, but for one issue, not directly compatible with a Haibike Alltrack 10.
Works as it says it should, pair the app and away you go.
Unfortunately not a simple install for my bike (Haibike Alltrack) as the motor mounting and frame means the coil doesn't fit using the clip.
But a bit of hotglue and all is good! Just remember to remove your rim magnet otherwise it gets confused!
I wasn’t sure which product to buy so I contacted the company and got a fairly immediate response, after taking their advice and putting the order in the item literally arrived within 48 hours, in my case I had to remove the crankshaft which I really enjoyed learning about but but it’s still only took quarter an hour to fit but it’s still only took quarter of an hour to fit. normally on my KTM when I hit 15 mph, it was like cycling through sandbut now I could be up to 30 miles an hour and it really has added a whole new enjoyment level but still within pretty safe limits. I highly recommend this company that helpful communicative what mortgage you ask.