The most common question we get asked! We understand finding the right tuning kit can be overwhelming.

We've written some helpful guides right here

If you're in a hurry or just want to speak to us first. Submit this form (include the make, model and year of your bike in the comment). Our team of experts will respond in 24 hours (excludes weekends)

We ship fast and free to the UK, USA, Australia & Canada. All orders are fully tracked and dispatched from our UK warehouse.

✅ Tariff-free shipping to the USA & Australia.

❌ Note: Orders to Canada may incur customs charges. Free shipping doesn’t apply to EU/EEA countries.

Changed your mind? No problem. We offer 30-day returns — no hassle, no stress.

If something’s not right, we’ll sort it.

🔍 See full Shipping & Returns info here

Yes, all of our tuning kits are covered by a manufacturers warranty. This covers you in the unlikely event your kit becomes defective.
Claiming under warranty is easy, justcontact us hereand our team will help you

Installing a third party device like a tuning kit can potentially void your bike's warranty. We take no responsibility for any damages resulting from the use of any of our products.  

Electric bikes equipped with tuning devices are not permitted for use on public roads, cycle paths, or any public space. Tuning kits modify the speed restrictions of eBikes and may cause them to no longer comply with local eBike classifications, including but not limited to the EU EN15194 regulation, the UK EAPC legislation, and state/federal laws in the United States and Canada.

Use of these products is strictly limited to private land, with the landowner’s permission, and is done entirely at the user’s own risk.

By purchasing and installing any tuning device or accessory from ebiketuner limited, you acknowledge and agree to the following:

You assume full legal and personal responsibility for how the product is used.

ebiketuner limited is not liable for any injury, damage, fine, cost, prosecution, insurance invalidation, or other consequence arising from the use or misuse of any product sold.

It is the customer’s responsibility to ensure compliance with all relevant laws, insurance terms, and traffic regulations in their region before using or installing any tuning product.

Our tuning kits are intended only for off-road, sporting, or testing use, not for public transport or commuting.

Tuning kits are performance-enhancing devices that alter the behaviour of your eBike. Like any performance modification, this introduces risk to the rider and others if not used properly or if used in inappropriate environments (e.g. public roads).

By purchasing from us, you confirm that:

You understand the safety risks associated with modifying eBike speed limits

You will take all reasonable steps to ensure safe installation and usage

You release ebiketuner limited and its partners from all liability, including in jurisdictions with strict product liability laws (e.g. the United States)

We strongly advise that you:

Do not use these products in regions where speed-modified eBikes are considered motor vehicles

Do not operate modified eBikes on public roads

Check your local laws carefully before installing

The use of any tuning products may void the warranty of your eBike. We take no responsibility for any damages resulting from the use of any of our products. 

Yes all orders are shipped with live tracking.
Once your order is dispatched, you will receive a tracking link. You can read our detailed shipping info here

Yes, we are an authorised distributor of VOLspeed, Speedbox, Levociraptor, PearTune, Speedfun and BadassBox.

All of our products are 100% genuine and sourced directly from the official manufacturers. We only stock trusted, original tuning kits that we use ourselves, no knock offs, no compromises.