Fast & free shipping to UK, USA, Australia & Canada

All orders are shipped fully tracked from our UK, US and Australian warehouses

Import-free shipping to the USA, Australia & Europe

Free shipping does not apply to EU and EEA countries

In the unlikely event you have trouble with your order, or you just change your mind. We offer easy, 30 day returns. 

Detailed Shipping/Returns info here

Please note, this tuning kit won't work if you have updated your bike to Smart Gateway software version 20240314000 or newer, please check your Ride Control app or Display to check prior to purchasing.

Works with Giant brand eBikes fitted with any of these motors;

Syncdrive Pro2 (85nm)

Syncdrive Sport2 (75nm)

Not compatible with the following;

Syncdrive Sport (70nm)

Syncdrive Pro (80nm)

Syncdrive Core / Life

Any non Giant brand eBike

Please note, this tuning kit only works on eBikes with 25-32kmh factory speed limit. Youth (20kmh) & Class 3 (45kmh) are not supported.

• Easily set a custom max speed on your eBike up to 45kmh (28mph)

• Once fitted all ride modes work exactly the same including 'walk mode'

• Full use of your display with accurate readings in kmh or mph

• Completely undetectable and can be switched on/off at any time

• 2-year warranty included

VOLspeed V4 is easy to install, you can take a look at the instruction manual here. Alternatively, watch this youtube guide

In the unlikely event your product develops a fault or defect. We will replace it under warranty. All VOLspeed products come with a 2-year warranty.

To claim under warranty, simply contact us here and our team will assist you

Existing eBike Warranty:
The use of any tuning products may void the warranty of your eBike. We take no responsibility for any damages resulting from the use of any of our products.

eBike Laws:
Electric bikes equipped with tuning devices are not allowed to be used on public roads, cycling paths and public places. Electric bikes equipped with tuning products can be used exclusively on private property and entirely at one’s own risk. Under the EU's EN15194 regulation it is illegal to ride your eBike on public roads/cycle paths with a tuning device fitted. 

By purchasing a device from eBike tuner ltd you agree that eBike tuner ltd cannot be held liable for any damage, injury, fine or cost to you, your eBike or anyone else involved in your particular incident.